Privacy Policy
Welcome to California Mobile Detailing (“we,” “us,” “our”). We are committed to protecting your privacy when you use our website and services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
1. Information We Collect
We may collect the following types of information when you visit our website (californiamobiledetailing.net) or use our services:
- Contact information: your name, phone number (e.g., 714‑402‑7197), email address, postal address.
- Service details: information about the mobile detailing services you request or receive.
- Payment information: billing details, credit card or other payment method information (collected via secure payment processor).
- Usage information: how you use our website, including pages visited, time on site, navigation paths, and device/browser information.
- Location information: if you provide or allow us to use your location for mobile service scheduling.
- Communication data: when you contact us (via phone, email, website form), we may record or store the content of your messages.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and deliver the mobile detailing services you request.
- To respond to your inquiries, schedule appointments, and send confirmations or reminders.
- To process payments and manage billing and service records.
- To personalize your experience and improve our website and services.
- To send you service-related communications (e.g., appointment details, service updates).
- To analyse website usage and trends to improve our marketing and operations.
- To comply with applicable laws, regulations, or legal process.
3. Disclosure of Your Information
We will not sell your personal information. We may disclose your information in the following circumstances:
- With service providers or contractors assisting in our services (e.g., payment processors, scheduling software).
- When required by law or legal process (e.g., court order, government regulation).
- To protect our rights, safety, or property, or that of our customers.
- In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction, subject to applicable protections.
4. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption (where applicable), access controls, and regular reviews of our practices. However, no data transmission over the internet or electronic storage is completely secure. You acknowledge the residual risks when sending personal information online.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to collect usage and device information. Cookies help us personalise your experience, remember your preferences, and analyse website traffic. You may choose to disable cookies in your browser, though doing so may affect your ability to use certain features of the site.
6. Your Choices and Access
You have certain rights regarding your personal information:
- You may request access to or correction of your personal data.
- You may request deletion of your personal information, subject to legal or contractual obligations.
- You may opt-out of receiving promotional communications by following the unsubscribe instructions included in such emails or by contacting us.
- You may disable cookies via your browser settings, though this may limit website functionality.
7. Children’s Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us to request deletion.
8. International Transfers
If you are accessing our website or using our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website or services, you consent to this transfer.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect when changes were made. We encourage you to review this Privacy Policy periodically. Your continued use of our website and services after changes indicates your acceptance of the revised terms.
10. Contact Us
If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at:
California Mobile Detailing
Phone: 714‑402‑7197